Frequently Asked Questions
Everything you need to know about shopping at University Co-op
How long will it take for my order to ship?
Standard shipping typically takes 3-5 business days. Expedited shipping options are available at checkout for faster delivery.
What is your return policy for apparel?
We accept returns on unworn, unwashed items with original tags attached within 30 days of purchase. Please note that certain clearance items may be final sale.
How do I determine my size in University Co-op gear?
Each product page features a detailed size guide. If you are between sizes, we generally recommend sizing up for a more comfortable fit.
Do you offer international shipping?
Yes, we ship to most countries worldwide. International shipping rates and delivery times vary based on your location and are calculated at checkout.
Can I exchange an item for a different size?
Absolutely. You can initiate an exchange through our online portal or visit our physical storefront to swap your item for a different size, provided it is in stock.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express, Discover), PayPal, Apple Pay, and University Co-op gift cards.